"I think you may be missing the point a little. I am sure those visitors totally accepted that the hurricane was an act of God. But I was also staying on the Royal Wesmoreland at that time and the service we received from the Royal Westmoreland management was certainly not first class! They displayed a total lack of care to their guests - the arrogance was appalling! For three days following the storm they did not even offer candles or water! The hotels on the West Coast seemed to be doing a fine job so I am not sure what was happening at the Royal Westmoreland. They obviously are not interested in fee-paying guests. We are not rich - just hard working people who had saved hard to afford a holiday..."
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That's really bad to hear. I hope It won't happen to me.
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